We use the information you share to respond to tour requests, coordinate details, and support your experience. This page explains the basics in clear terms.
When you submit a tour request or contact us, we collect details such as your name, email, phone number, preferred date (if provided), and the message content you send.
We use your information to confirm requests, respond to questions, and help manage planning for your group.
If you check the consent box on a request form, we may email you with updates related to your inquiry and confirmation steps. You can ask us to stop future updates at any time.
We use reasonable safeguards designed to protect information from unauthorized access. We also limit access to team members who need the information to support requests.
If you have questions about how your information is handled, visit our support desk and send us a message. We’ll help clarify what we need to process your request.
Contact support